Advanced diagnosing


Product Fruits can be complex and you may come into difficulties. Typical issues are:

  • Tour or Hints cards won't appear
  • Tours won't start
  • Hints are not shown on all pages

To analyze Product Fruits behavior, you can open the browser console and call window.productFruits.services.setLoggerLevel('verbose'). This will turn verbose logging on.

When you reload the page, you should see logs in your console. If there is none, it may mean the JavaScript snippet is not integrated properly.

When you finish debugging, you can turn the logging off by calling window.productFruits.services.resetLoggerLevel().