Freshdesk


We support both Freshdesk Messaging (formerly Freshchat) and Freshdesk Widget. Product Fruits controls the existing Freshdesk widget in your application. Follow Freshdesk documentation on how to integrate the widget into your application.

Freshdesk Messaging (formerly Freshchat)

Change the Freshdesk init script to hide the default Freshdesk launcher button.

window.fcWidget.init({
  "config": {
    "headerProperty": {
      "hideChatButton": true
    }
  },

  "token": ...,
  "host": ...
});

 

Freshdesk Widget

Add a custom CSS to hide the default launcher button.

<style>
  #launcher-frame { display: none !important; }
</style>